The Town of Breckenridge is upgrading its water meters to improve billing accuracy, enhance leak detection, and support long-term water conservation efforts. The current meters, installed in 2005, are reaching the end of their battery life and need replacement to maintain accuracy. The new meters feature state-of-the-art technology, including built-in acoustic leak detection, remote reading capabilities, and intelligent performance monitoring. This upgrade will provide both customers and Town staff with more detailed usage data, making it easier to identify issues and track water consumption efficiently.

All water meters in Breckenridge are located indoors to protect them from freezing during the cold winter months. Most are found in crawl spaces or utility closets near the main water shut-off valve. In condominiums, meters may be found in a utility room or laundry room on the first floor. Note: Irrigation meters maybe located outside.

Examples of what your current meter may look like:

Yes. All water meters must be upgraded. Water meters are the property of the Town of Breckenridge and will be replaced as needed. The new meters are required to ensure accurate readings and support future billing. If you have specific concerns, please contact us directly. 970-453-3370

Yes. Due to freezing temperatures in the winter, most meters are installed within the home or business.

The Town of Breckenridge has partnered with Iconergy, Ltd as the project general contractor and DB Utility as the licensed contractor for the meter installations.   All installation team members will be clearly identifiable with uniforms and badges.

For your peace of mind, a homeowner or adult (18+) must be present at the time of the appointment. For specific scheduling concerns please contact DB Utility directly.

(303) 900-8602

https://tobcoappt.fieldmanagementsystems.com/

Installers will remove the old meter, install the new meter and clean up the area, if needed. As the next generation of smart meters, the Kamstrup flowIQ® 2200 raises the bar for what you can expect from a residential water meter. You get uncompromising accuracy, state-of-the-art built-in acoustic leak detection, full support for remote reading and a host of other intelligent features in one superior meter protected from water ingress and with up to 20 years battery life.

• Acoustic leakage detection
• Intelligent alarms
• Battery lifetime up to 20 years
• flowIQ® 2200 ALD - Superior Leak Detection & Water Metering

YES! The new meters offer many great benefits, including:

• Eliminating manual meter readings, improving speed and accuracy
• Delivering precise digital transmissions that show exact usage data
• Continued access to WaterSmart to monitor usage and set leak alerts
• Lowering operational costs through remote meter reading
• Helping you control and understand your water usage
• Acoustic leakage detection
• Intelligent alarms
• Battery lifetime up to 20 years

If you are a tenant, please provide the installer with access to the meter and notify the property owner about the notification letter you received.

If you own the property but have tenants or operate a short-term rental and do not live there, you are responsible for scheduling the appointment and ensuring access to the meter.

We understand that many homes are second residences, so door hangers will only be used if email and phone call attempts go unanswered. When DB Utility schedules your area, you’ll receive emails and phone calls to book your appointment. If there’s no response, a door hanger will be placed at your residence.

** Please contact DB Utility directly to schedule your appointment. **

(303) 900-8602 

https://tobcoappt.fieldmanagementsystems.com/

You will receive an email with details on how to schedule an appointment. Installation appointments will be scheduled in four-hour windows of time. You can schedule this appointment at your convenience, Monday through Friday between 8:00am – 8:00pm. (303) 900-8602 https://tobcoappt.fieldmanagementsystems.com/

For most single-family homes, duplexes, and townhomes, the installation typically takes about 30 minutes once work begins, depending on ease of access to the water meter. A brief water service interruption may occur during this time. Most restaurants, mixed-use buildings, large commercial buildings, and multi-family residences have a bypass system and will not experience service interruption. While most residential installations are completed within 30 minutes, larger commercial meters may require additional time.

Yes, DB Utility will need to shut off your water to replace the meter. The installation typically takes about 30 minutes, during which water service will be temporarily interrupted. After the new meter is installed, the technician will restore your water and purge any trapped air, which may cause brief sputtering or discoloration. Running cold water, such as from a laundry tub faucet, can help clear any remaining air.

Yes, you must schedule a time for your meter replacement. It’s best to book your appointment as soon as you receive the email to ensure a smooth process. Before the installer arrives, please secure all pets and clear the area around your indoor water meter. Property owners with tenants should notify them about the appointment and the brief water service interruption.

** Please contact DB Utility directly to schedule your appointment. **

(303) 900-8602

https://tobcoappt.fieldmanagementsystems.com/

DB Utility will need clear and safe access to your water meter. Please ensure pets are secured and any obstructions are removed before your scheduled appointment. Any boxes, stored items, or obstacles must be cleared beforehand, as installers are not permitted to move personal belongings. If the meter has been covered by drywall or paneling, it is also the homeowner’s responsibility to make it accessible. Ideally, a 3-foot by 3-foot clear, well-lit space around the meter should be provided to facilitate a smooth installation.

Your water meter must always remain accessible, even after renovations. If you cover the meter during remodeling, you need to provide an access panel or another way to reach it easily. Homeowners are responsible for keeping the area around the meter clear and unobstructed, ensuring installers and utility staff can access it when needed. Remember, the meter is the property of the Town of Breckenridge, and clear access is required at all times.

There is no cost to customers for the new water meter installation—it's part of the Town’s investment in improving the overall efficiency of the water system and reducing water system losses. The new meters are powered by long-lasting 20-year batteries and include AMI transmitters that do not use your home’s electricity.

Water rates will not change due to the new meter; any future adjustments will depend on Town budgeting. The new meters provide more precise usage readings, resulting in more accurate billing. While most customers are currently billed accurately, some may see an increase if their old meter underreported usage. Monthly water bills will still vary based on actual usage, not the meter change.

There will be a contact number in your scheduling email in the rare event problems arise after your new meter is installed.

Sometimes the installation of the new meter can cause air bubbles in your water lines. If you experience this, please open the faucets in your home at least halfway for a few minutes to clear out the air trapped in your pipes.

No special maintenance is required for your new water meter. However, homeowners should protect the meter from damage and prevent it from freezing during cold winter months, especially if it’s located behind walls or panels due to renovations. Tampering with, modifying, or relocating the meter is prohibited. Property owners are responsible for ensuring the meter stays safe and functional; damage from freezing or neglect may result in replacement charges.

Visit WaterSmart Program | WaterSmart Program | Account Lookup and follow the instructions to set up your account. You will need your account number (from your water bill).

The new water meters support the Town’s sustainability goals by reducing waste and improving utility efficiency. All existing meters will be fully recycled, resulting in zero landfill waste.